In this extremely challenging time for business, Shepparton Show Me (SSM) would like to provide as much information and support as we possibly can to our members.

Local Business Response

Watch these videos to hear about how local businesses are adapting to the impact of the restrictions in place due to the outbreak of COVID-19. 

Watch our videos


Table of contents

Greater Shepparton Response

The Greater Shepparton Response online hub is a simple way businesses and community members can work together in response to COVID-19. Businesses are already collaborating on cross-deployment of staff, assistance with supply chains and sharing of information.

The Committee for Greater Shepparton, Greater Shepparton City Council, Shepparton Chamber of Commerce and Industry, Shepparton Show Me and Tourism Greater Shepparton are all collaborating on initiatives to assist the businesses understand assistance available and strategies to get through this difficult period.

Please click here to view critical and accurate COVID-19 information for businesses. Visit the website and register with Greater Shepparton Response to benefit from this initiative.

Support Local Business

The COVID-19 pandemic has impacted the Greater Shepparton community economically, socially and emotionally, but we can still help each other by supporting local businesses.

To find out more, head to or

Council information - COVID-19

Covid-19 Poster A4

Greater Shepparton City Council is continually updating its webpage about the status of its services and events. The safety of staff and members of the public is our prime concern and we are taking the best health advice from state and federal authorities regarding which activities will continue at our venues.

If your business is still operating we encourage you to download, print and display the flyer in your business so the community can access the latest information on Council services.

Thank you for your patience as we adapt to the implications of COVID-19.

Council COVID-19 Package

Greater Shepparton City Council announced a Stage 1 $1.5 million Greater Shepparton Economic Response to COVID-19 Package.

While the full local economic effects from the pandemic are yet to be fully understood, the Package provides timely financial and direct support to businesses and the broader community to assist in managing and navigating the immediate and ongoing impact of COVID-19.

Council’s Package seeks to build on relief plans and various measures announced by the Federal and State Governments rather than duplicate their efforts.
From a business perspective a couple of key points include:

  • Business ratepayers are able to enter into a payment arrangement or apply for financial hardship consideration regarding rates.
  • No interest will be raised on business rates from 16 March 2020, the date a State of Emergency was declared, until 30 June 2020.
  • The availability of a Small to Medium Businesses COVID-19 Quick Response Grant for up to $3,000 to facilitate transitioning to online and e-commerce activities.
  • Facilitate and fast track development applications where possible to assist businesses attempting to diversify, adapt or expand.
  • Waiving of building and planning permit fees relating directly to the COVID-19 emergency until 30 June 2020.
  • Waiving outdoor dining permit fees for 12 months. This will apply to the 2020/21 financial year.
  • Waiving Goods for Display Permit fees for 12 months. This will apply to the 2020/21 financial year.
  • Reduced cost of food premises and health premises registrations for 2021.

Development of a suite of virtual seminars to support local business through the COVID-19 pandemic. The Virtual Business Webinar Series is already available. The series are currently available via the Greater Shepparton Business Centre Facebook Page. 

Click here to visit the webpage to find out how your business may be able to benefit from the package

Council increases Quick Response Grants pool

This grant is now CLOSED.

All funds in the pool for this grant have been expended. 

For any further questions about this grant, please contact Council's Grants Co-ordinator on (03) 5832 9700.

Greater Shepparton City Council’s Quick Response Grants pool, to assist local business transition online, will increase from the original $120,000 to $170,000, after a $50,000 increase was applied.

Businesses throughout Greater Shepparton are beginning to pivot their business to online and e-commerce activity, after successfully applying for funding under Greater Shepparton City Council’s COVID-19 Quick Response Grants. The grant was introduced as part of Council’s Stage 1 Economic Response to COVID-19 Package, and attempts to assist small-to-medium sized businesses transition online, with funding of up to $3,000.

The Quick Response Grant is open until all funds in the pool have been expended or until 1 August 2020.

Examples of expenditure that may be funded include:

  • Website design and development
  • E-commerce platform (selling online and receiving payment)
  • Online content development (web pages, mobile apps, audio and visual media)
  • Digital marketing and promotion
  • Mentoring and training in online and e-commerce activities

More information, including eligibility criteria, guidelines and the application link, can be found here: 

Victoria Chamber of Commerce and Industry

While the Department of Health and Human Services website is the primary source of information regarding COVID-19, from a business perspective the VCCI website offers some valuable resources and information for businesses. Current information includes:

  • Morrison stimulus package: what is means for business
  • Health information and guidance
  • Workplace impacts
  • Financial impacts
  • Trade and export assistance

Free membership packages

As part of their commitment to supporting Victorian businesses, the Victorian Chamber of Commerce & Industry is offering a free membership packages to new members: Networker (worth $350) and Essentials (worth $700).

For more information on the membership packages visit the Victorian Chamber of Commerce & Industry website.

La Trobe University offers free program for leaders in lockdown

La Trobe University is offering support to businesses and individuals facing the challenges of COVID-19 through a free online leadership development program delivered by the highly regarded La Trobe MBA.

Open to everyone, the La Trobe Business School Leadership Professional Development Program is run by leading business academics and alumni from the University’s MBA program who are volunteering their time to help the wider community.

MBA Program Director Dr Geraldine Kennett said she hoped individuals and business owners would see the course as a valuable way to equip themselves with new skills and professional development during the COVID-19 economic slowdown.

“Participants in our three-module, 12-hour program will connect with peers from other organisations to share thoughts, experiences and develop ongoing mutually beneficial relationships. They will gain knowledge, skills and capabilities required to lead an organisation or team in these uncertain times,” she said.

For more information and to register your interest please visit

La Trobe - Helping businesses adapt and innovate

La Trobe is delivering a free comprehensive 12-week online program designed to help small and medium sized businesses adapt and innovate during this pandemic. In partnership with Investible, La Trobe will fund a number of businesses from communities across Victoria.

Applications close Friday 5 June. For more information and to apply:

How to sell your products on Facebook

Due to the unprecedented Coronavirus outbreak a large number of businesss have had to make changes to how they can still operate without opening their stores.

There is a quick, free and easy way to get your online shop up and running now. We have put together a step-by-step guide on how to sell your products on Facebook.

Download the steps below.

Changes to local business trading

Visit Shepparton has put together a list of local business continuing to service the community with the current restrictions in place. Business have provided their information on trading hours and available services.

To have your business added to this list, or to advise changes, please email  

Free online webinars

The Greater Shepparton Business Centre is providing support to local businesses during the COVID-19 pandemic by connecting them to a series of free online webinars. 

Please visit the Greater Shepparton Business Centre website for more information and to register.

Businesses can also keep up to date with by 'liking' the Greater Shepparton Business Centre Facebook page.

Relief for commercial tenants

The Government has announced a range of measures to help renters. This includes a temporary hold on evictions and a mandatory code of conduct for commercial tenancies to support small and medium sized enterprises (SMEs) affected by coronavirus.

Hold on evictions for renters

Evictions will be put on hold over the next 6 months for commercial and residential tenants in financial distress, who are unable to meet their commitments due to the impact of the coronavirus.

Code of conduct for commercial tenancies

A mandatory code of conduct outlines a set of good faith leasing principles for commercial tenancies including:

  • retail
  • office
  • industrial


  • owners
  • operators
  • other landlords
  • tenants

This code applies to tenants that are:

  • a small to medium sized business with an annual turnover of up to $50 million
  • eligible for the JobKeeper Payment

The Government is also waiving rents for all its small and medium enterprises and not-for-profit tenants within its owned and leased property across Australia

For more information please click on this link:


Economic Survival Package to support businesses and workers

1. $100m Commercial tenant in government buildings can apply for rent relief. Businesses payroll tax will be waived for the 2019/20 financial year for those with an annual taxable wage up to $3 million. Eligible business who have already paid their payroll tax for the financial year will be directly contacted for reimbursement. For further information:

2. $30m waiving liquor licensing fees.
2020 renewable liquor licence fees will be waived. Reimbursements will occur if fees have already been paid.
For further information:

3. $550m for full payroll tax refunds for the 2019/20 financial year.
Payroll tax for the 2019/20 financial year will be waived for businesses with annual taxable wages up to $3 million. Eligible businesses must continue to lodge returnes but do not need to make further payment for this financial year.
The State Revenue Office will directly contact eligible businesses in relation to reimbursement for payroll tax already paid in the financial year. The same businesses will also be able to defer any payroll tax for the first three months of the 2020/21 financial year until 1 January 2021.
For further information:

4. $500m to establish a Business Support Fund.
The Victorian Government will work with the Victorian Chamber, Australian Hotels Association and Ai Group to administer the fund to help businesses survive and keep people in work.
To register to get more information go to

5. $500m Working for Victoria Fund.
The Victorian Government in consultation with the Victorian Council of Social Services and Victorian Trades Hall Council will assist those who have lost their jobs find new opportunities.
To register to get more information go to

For more information on the Victorian Government’s Response to COVID-19 visit:

State Government Tax Relief

On Tuesday 5 May, the Victorian Government announced it will provide a further $491 million in tax relief to help save businesses and jobs, and freeze a host of fees, charges and levies to reduce the financial burden on households in another package to support Victorian businesses, workers and families through the coronavirus crisis.

Businesses participating in the JobKeeper scheme in Victoria will be exempt from payroll tax and the WorkCover premium on payments to their employees if their staff are currently stood down.

The announcement means the $1,500 fortnightly payment paid to staff who are currently stood down will be free from all state government taxes and charges – meaning more money in the pockets of businesses, and more incentive to keep workers on throughout the crisis.

Payments above a part-time employee’s usual salary, due to JobKeeper being a minimum $1500 fortnightly payment, will also be exempt from payroll tax and the WorkCover premium – meaning businesses are not paying more to keep their staff on due to the scheme. This will help eligible workers who have been stood down by supporting businesses that are doing the right thing by their eligible employees and passing on the JobKeeper payment.

The Government will also freeze all fees and fines that were due to be increased in July at current levels – including car registration, traffic infringements, court-imposed penalties and permit fees. The Fire Services Property Levy paid by all Victorian households will also be frozen at this year’s collection level.

The Government has already announced it will defer the planned Landfill Levy increase due to the COVID-19 pandemic.

Business Support Fund

The Victorian Government launched the $500 million Business Support Fund as part of its $1.7 billion Economic Survival Package to help small businesses survive the impacts of coronavirus (COVID-19) and keep people in work.

The fund provides eligible businesses with one-off grants of $10,000 through two streams:

  • Stream One is available to small businesses that meet the standard eligibility criteria and operate in industry sectors that have been subject to closure or highly impacted by the Restricted Activity Directions issued by the Deputy Chief Health Officer to-date
  • Stream Two is available to small businesses in any other sector that meet the standard eligibility criteria and are enrolled as eligible participants in the Commonwealth Government’s JobKeeper payment scheme.

The eligibility criteria for both streams are outlined below and a copy of the guidelines is available for download. Please read these before completing an application.

Business support and financial assistance finder

A range of assistance is available from the Australian and Victorian governments and other entities to support businesses impacted by coronavirus (COVID-19).

This finder will ask you a series of questions to help you find the assistance available to you based on your circumstances.

Click here to launch the finder.


Upskill My Business

The impacts of coronavirus (COVID-19) are being felt by many of Victoria’s small businesses. The Victorian Government is giving businesses affected by the coronavirus pandemic free access to top online short courses and training events so they can plan for a stronger future and take advantage of new opportunities.

Upskill My Business connects you to short courses, online events and resources from the state’s top education providers and industry experts. Courses on offer can help you prepare for a strong recovery by helping businesses find more customers, better manage cash flow or just prepare for new market conditions.

Explore courses and webinars by topic, and find one that suits your needs.

Tax Support for Small Business

The Australian Taxation Office (ATO) is offering free 60-minute webinars for small businesses to find out how the Government’s stimulus package can assist. Click here to register.

Visit the ATO website for more information and support for businesses and employers.

The Federal Government has announced a JobKeeper Payment for employers, employees and sole traders. Click the link for more information.    

For all businesses not subject to restricted trading it is recommended that businesses follow the DHHS actions for organisations, workplaces and employers - 

Advice for exporters can be found on the AusTrade website

The Fair Work Ombudsman provides information on coronavirus and Australian workplace laws or you can call on 13 13 94.

The Australian Taxation Office ATO can provide tailored support to businesses feeling the effects of COVID-19. If you’re feeling overwhelmed, or getting behind with your tax and super obligations, contact the ATO on 1800 806 218 or speak to your tax professional.

For more information on the Federal Government’s Economic Response to COVID-19 go to:

If you suspect you, your staff or a regular customer may have the coronavirus disease (COVID-19) call the DHHS dedicated hotline on 1800 675 398

National Coronavirus Health 24-hour Information Line - 1800 020 080 (if you require translating or interpreting services, call 131 450)